Privacy Policy
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information. Last updated: 11/4/2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information
- Email address and phone number
- Account credentials and preferences
- Payment and billing information
- Communication records and support requests
Automatically Collected Information
- Device information and identifiers
- IP address and location data
- Usage patterns and analytics
- Cookies and similar technologies
- Browser type and operating system
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you.
- Provide and deliver our services
- Process transactions and send notifications
- Respond to your comments and questions
- Improve our services and develop new features
- Send technical notices and security alerts
- Comply with legal obligations
- Protect against fraud and abuse
- Conduct analytics and research
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below.
We may share information:
- With service providers who assist our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer
- With your explicit consent
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
We employ industry-standard security practices to protect your data:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about how you use our services. You can control cookie settings through your browser preferences.
- Essential cookies for basic functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for personalized content
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate or incomplete information
- Delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent where applicable
- File a complaint with supervisory authorities
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@moydus.com or through our website contact form.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Legal Basis for Processing
We process your personal data based on various legal grounds including: performance of a contract, compliance with legal obligations, protection of vital interests, legitimate interests, and your explicit consent where required by law.
Effective Date
This Privacy Policy is effective as of January 1, 2024, and will remain in effect except with respect to any changes in its provisions in the future.
